Automatic backup

Any system installed as, or upgraded to, version 5.20.034 or later is auto-configured to perform a backup of the system every day at 11:30 p.m., using the Task Manager application built into Windows.

What Gets Backed Up

By default, the backup process will save all configuration settings, databases and report information. This includes the following items:

•	All mailbox records

•	All scheduled events

•	All messages

•	All active templates, including: notifications, message delivery, call routing, COS, and PBX integration templates

•	All location settings

•	All IVR files

•	All custom language files (must be located in the CUSTOM folder for the given language)

•	Wakeup call database

•	Distribution list database

•	Group database

•	Guest database

•	Inventory and room status database (used by the ISI and RSI IVR applications)

•	InnDesk user database

•	InnDesk configuration database

•	Line configuration

•	VeMail configuration

•	Hospitality configuration

•	SIP configuration

•	PBX link configuration

•	Push server configuration

•	Hookstate monitor configuration

Where Backup Files are Stored

All auto-gererated backup files are stored in the C:\VMBACKUP folder. Each file is named using the format:

<license number>-<product version>-YYYYMMDDHHMM.vmb

For example, a backup at 11:30 p.m. on March 15, 2014 on a 5.31.5 system with license number 12345 would produce the following file:

12345-5315-201403152330.vmb

Logging

Each time a backup is performed, it will be logged in the Windows Event Viewer. The log entry will include a list of what was backed up.