In addition to automatic check-in / check-out from the PMS, staff can also manage guest rooms with an easy to use point and click web based interface from any staff PC on the network.
InnDesk provides easy management of :
- Scheduling Wakeups
- Pending Wakeups
- Failed Wakeups
- Group Wakeups
- Checked-in status
- Clean / Dirty status
- Guest Name
- Room Phone Permission
- Guest DND
- Message Light
- Guest DID Numbers
- Guest Language
- Text Messages
- Individual Staff Login
InnDesk Home Screen
InnDesk Reports
You can run a number of different reports to generate important information and valuable insights. These include:
- Wake up call report (pictured below), shows all wake up activity
- Failed wake ups, shows all failed wake ups over the past day
- Pending wake ups, shows all pending wake ups for the next day
- Activity report, shows all mailbox activity over a set time period or room
- Occupied rooms, shows all rooms that are occupied
- Vacant rooms, shows all rooms that are vacant
- DID report, shows all DID’s in the system, if your system is licensed for DID
- EAS report, shows all emergency alerts, if your system is licensed for EAS
InnDesk Guest Services
Room administration is easy with InnDesk.
- Set names, groups, VIP status
- Check in and check out of rooms
- Send messages
- Set maid status
- Add or edit groups or group members
- Send messages to groups
- Enable/Disable Do Not Disturb for room phones
