Professional Services

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DuVoice professionals can assist in all phases of installation including:

  • Application Development
  • Database Gathering
  • System Programming
  • Testing
  • Training

Choose from the following professional services packages, or have DuVoice create a custom package to suit your specific needs.

Professional Services includes:

  • Contact the end-user and reseller to develop the application and gather database information
  • Complete the cut-over worksheet
  • Pre-program the system,
  • Record auto-attendant prompts with inhouse voice talent,
  • Drop ship the system directly to the reseller or end-user site.
  • Provide on-line training to a system administrator
  • The on-site technician still needs to program the hunt group and line assignments on the telephone system and then follow the simple post-cut over testing process to verify everything is working correctly
  • Requires a minimum of 1 week lead time and must be scheduled between 8AM and 5PM Pacific Standard Time

Scope of Work: Scope of Work page
DV2000 Installation for Hosted PBX Checklist: DV2000 Installation Checklist