Monitoring Activity

The primary use for Activity Monitor is, as the name implies, to monitor system activity. The main part of the window is devoted to activity monitoring and is split into two panes, as shown in the figure above. The left pane is a tree view that allows you to select which kind(s) of activity you want to monitor, and the right pane displays the activity you selected.

Note: Some services listed below are optional, extra-cost features that may not be installed on your system.

Filter Type	Display Status Information For
All	All lines and all services.
Lines	Lines only.
1:Ext, 2:Ext, etc.	Selected line only.
Services	All services but not the lines.
SERVICE	The main system service.
FAXM	The fax modem server (for legacy fax/modem cards only).
HTNGSRVR	Communication to/from the HTNG server.
IPOSRVR	TAPI communication to/from the Avaya IP Office.
MARTEC	Communication to/from a Martec system.
ACMSRVR	PMS pass-through communication to an Avaya ACM, Mitel or Nortel PBX, or an NEC PBX using either the NEAX Model 60 or KTS-i interface.
ISI	The inventory server interface IVR.
RSI	The room status interface IVR.
HSM	Hook state monitor.
EAS	Emergency alert (911) and push server.
SMTP	The SMTP interface (for VeMail).
POP3	The POP3 server (for VeMail).
TAPI	The TAPI interface.
SIEMENS	Name changes to the Siemens PBX.
IPOFFICE	Name changes to the Avaya IP Office PBX.
SHORETEL	Name changes to the ShoreTel PBX.
CISCO	Name changes to the Cisco PBX.
COMTROL	Name changes to a Comtrol device.
HTTPPOST	Name changes over HTTP.
METASWITCH	Name changes to the Metaswitch PBX.

Viewing Activity History

The default view, as shown above, lists only the most-recent activity for a given line or service. You can toggle an alternative, "scrolling log" view by clicking the toolbar button highlighted in the figure below. Click the button a second time to switch back to normal view.

The "scrolling log" view switches the right pane to display activity entries as a scrolling log, meaning that instead of updating a given line in the table each time a new entry arrives for a given line or service, it is instead added at the bottom of the list. Where the normal view allows you to see the current state of the machine at a glance, this view allows you to review the history of activity over a period of time. The figure below shows an example of this view:

One visual cue that you are viewing in scrolling mode instead of normal mode is that the table re-orders the columns so Date appear first, followed by Time, Source, and Summary. In normal mode, the Source column is listed first.

Filtering Out Idle Lines

You can hide any entries marked as Idle by clicking the second icon on the toolbar, as shown highlighted in the figure below. Click on the icon a second time to restore those entries.

Clearing the View

If you wish to clear the right pane of all entries, which may be useful when viewing in scrolling log mode, select View | Clear from the menu or click the fourth icon on the toolbar, as shown highlighted in the figure below:

Note: This icon will only be enabled if the right pane is currently selected. If the selection is on the left pane, this option is disabled.

Changing the Font

Activity Monitor provides two font options for the text displayed in the right pane: Small and Large. By default, the small font is used. To toggle between the two fonts, click the third icon on the toolbar, as shown highlighted in the figure below:

Note: This icon will only be enabled if the right pane is currently selected. If the selection is on the left pane, this option is disabled.

The figure below shows an example of Activity Monitor with the large font enabled: