Fax Manager

The Fax Manager is used to view and manage anonymous faxes—faxes received with no indication of which mailbox they should be posted to.  Generally, this occurs when a DID fax line is connected directly to a fax port on a fax/modem card.

Note: SIP-enabled systems do not support fax services at all.

As of version 4.01, fax transmission and reception is handled directly by the Dialogic voice cards and not by a separate fax/modem card.  In this case, faxes not otherwise explicitly directed to a specific mailbox will be deposited in the default fax mailbox defined for the location to which the receiving port has been assigned.  Consequently, this dialog is primarily included for backward compatibility with upgraded systems still using fax/modem cards.

To open the Fax Manager, select File | Fax Manager from the main menu.  A dialog will open, displaying all anonymous faxes currently in the system, including creation time, filename, and file path for each fax.

Right-click on any fax to view a menu of options for what to do with the selected fax.

View

Select this option to invoke the default fax viewer on your system.  On Windows XP systems, this is most likely the Windows Picture and Fax Viewer.

Send as Message...

Select this option to deposit a copy of the fax into a selected mailbox as a new message.  You will be prompted to enter the mailbox number to receive the fax; be sure to enter a mailbox that has been configured with a class of service that allows fax message reception.  Click OK.  Now confirm the number of pages in the fax and click OK.  If the mailbox exists and can receive faxes, the message will be sent immediately.

Send Fax...

Select this option to schedule the fax to be sent to fax phone number (for example, to forward it to the office fax machine).  The Send Fax dialog will open, allowing you to enter the relevant information for both sender and receiver.

You must enter the fax phone number in the To Information section; all other settings in the To Information and From Information sections are optional and may be used in generating a cover page.  Enter all relevant information and then click Send to schedule the fax to be sent.

Copy

Select this option to create a copy of the fax in the same directory.  You will be prompted for the new filename; enter it and then click OK.  Be sure to include the .TIF extension.

Rename

Select this option to change the filename of the selected fax.  Enter the new filename when prompted and click OK.  Be sure to include the .TIF extension or the file will not be recognized as a fax.

Delete

Select this option to delete the fax from the anonymous fax folder.  You will be prompted for confirmation; click Yes to delete.