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Create a single fax port

There are two ways to create a single fax port:

1.	Select Define Ports \| Fax Ports \| Define a Fax Port from the main menu; or

2.	Right-click on the whitespace below the last port in the list and select New \| Fax Port from the context menu.

Note: These options will be disabled if there is no fax/modem installed and/or the fax software is not installed. If your system is configured with voice boards that support fax reception, you do not need to create fax ports (and should not do so). SIP systems do not support fax.

Either method will open a dialog to select which COM port will be used for the new fax port, as shown below.

SYS0010

Select the COM port that is assigned to the fax/modem port you are adding. Make sure you know the correct COM port, as the system cannot verify it for you and if you assign the wrong port, you will not be able to send or receive faxes on that fax port. Click OK to accept the selected COM port. The system will open the Fax Port Configuration dialog, shown below.

SYS0011

Enter the extension number assigned to this fax port. It is critical that this value be set correctly or the system will not be able to transfer incoming fax calls to this port.

In addition to the extension number, you must also set the number of rings to answer on, assign the port to a location, and select the modem type. For the latter setting, the DuVoice Default with (Hardware Flow Control) option should be adequate in most cases.

Click OK to finish creating the port or Cancel to close the dialog without creating the port.