Message Delivery

The message delivery application is designed to dial a customer's phone number and, if answered, play a custom recording one or more times, then hang up.

Custom Greeting

The message delivery application does not use any standard prompts, but will only play the custom greeting if it exists.  To record the custom greeting, log into the mailbox specified in the Mailbox setting (see the Configuration section) and record greeting number 2.

Call Processing

The flowchart below provides a basic overview of how the message delivery application processes each call-out to a customer.  Note that there is a brief 'sleep' period after the call disconnects (not shown in the flowchart).  Also, if there is more than one Patient Reminder System application running, the system will actually switch to the next application after disconnecting the call and will return to the Find next customer record step the next time execution returns to this application.