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Notifications

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The Notifications property page lists all notification templates currently assigned to the mailbox, and allows templates to be added to, or removed from, the list.  It also allows you to create custom notification templates that are only usable by the mailbox in which they are created.

 

The figure below shows a typical notifications property page for a standard mailbox.

 

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In the upper left corner is a tabbed list box that displays all notification templates currently assigned to the mailbox. The list is split into two parts:

Protected—the templates listed here (up to 10 total) can only be edited in Mailbox Administration
Map to DTMF—the templates listed here (up to 10 total) can be edited in the subscriber menu's via the telephone, if the COS for this mailbox allows it. Only custom templates should be added to this list, unless the COS is configured to not allow the subscriber to change the notification settings.

 

To the right of the list box is a right arrow button.  If you select a template in the Protected list and click the right arrow button, the template will be moved to the Map to DTMF list (if there is room).

 

When the Map to DTMF list is selected, there are three buttons:  a left arrow button, an up arrow button and a down arrow button.  The left arrow button will move the selected template to the Protected list (if there is room).  The up and down arrows will move the selected template up or down in the Map to DTMF list.

 

The Template Definition section contains the settings that tell you what event triggers the notification and when the template is active.  The Description section contains the other template settings:  the address, technique and method to use.

 

Note: You cannot edit the template from within the Mailbox Editor, except to mark it disabled (using the checkbox in the lower right corner of the Description box).

 

Add a Template

To assign a global notification template to the mailbox, click Add.  This will display the Open dialog, which lists the available global notifications templates.

 

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Select (highlight) the template to add and click OK.

 

Or click Cancel to close the dialog without assigning the template.  You can add at most 10 templates to each list.  The changes will only take effect after you click Apply or OK.

 

Remove a Template

Select (highlight) a template in the list box, then click Remove.

 

The selected template will be removed from the list.  The change will only take effect after you click Apply or OK.  If you click Cancel, any changes you have not applied using the Apply button will be undone.

 

Create a Custom Template

Click Custom to open a dialog to create a new custom notification template.

 

The template will automatically be given the name CUSTOMn, where n is a single-digit number.  The first template created will be named CUSTOM0.  This is done because custom templates are stored with the mailbox rather than with the global templates, and are only visible to the mailbox in which they are created.  They cannot be managed from within the Template Manager nor can they be assigned to other mailboxes.

 

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Since editing a custom notification template is otherwise the same as editing a global notification template, please refer to the notifications section under Template Management for detailed instructions.

 

To edit an existing custom template, double-click on the template in the list box to open the above dialog.  If the template you selected is a custom template, you will be able to edit it; if it is a global template, you will be able to view it, but not edit it.

Warning: Before you add a template or create a custom template, make sure the address it will use is valid.  An invalid notification address can cause problems.