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Fax Mail

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Fax mail is the term used to describe the receipt and routing of incoming fax messages.  The DV2000/DV4 supports four methods of routing fax mail:

Centralized fax mailboxin this method, all incoming faxes are routed to one fax mailbox.
Standard fax routingin this method, the sender must call into the auto attendant and either dial the extension of the fax mailbox, or select a single digit action (SDA) key that routes to the fax mailbox, and then press the Start (or Send) button on the fax machine to send the fax directly into that mailbox.
DID fax routingin this method, the sender dials the subscriber's Direct Inward Dialing (DID) fax number, which is mapped to the subscriber's fax mailbox.  The fax is then received directly into that mailbox.
Anonymous faxesif there is no default fax mailbox defined for a location and the system does not have any other information on where to save the fax, it is placed in a default fax folder and you must use Mailbox Administration to manually route it.

 

For each of these methods, the given fax mailbox may be configured to use VeMail to forward the fax to an email address as either a TIFF file or a PDF file (depending on the class of service template).