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VeMail

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The VeMail tab provides settings to control how voice and fax attachments are configured prior to being attached to the VeMail message.

 

MBA0094

 

Voice Options

There is just one setting in this section: WAV file format.  It specifies the type of WAV file format to convert the voice file into before attaching it to the email message.  Which formats are available may vary, particularly for systems purchased as software kits and installed on customer-provided hardware.  It all depends on the version of Windows and which audio codecs have been installed (audio codecs are the software used by Windows to translate and play audio files).
 

The DV2000/DV4 will list any installed codec for any of the following supported audio formats.  It will not list any unsupported codecs, nor will it list any codec that is not present on the system. If you wish to use a format (such as MP3) and it is not listed on your system, you will need to find a 3rd party vendor who can sell you the desired codec.

TrueSpeech ™
a-Law
μ-Law (may be written as u-Law or mu-Law)
ADPCM
IMA ADPCM
GSM 6.10
PCM
MPEG Layer 3 (MP3)

 

General

This section contains general VeMail settings.

 

Setting

Description

Enable use of return receipt

If enabled, VeMail messages are marked to request return receipt and when you read the email in your email client, a return receipt is automatically sent back to the DV2000/DV4, prompting the system to delete the original voice or fax message for you.

 

Depending on the configuration of your email client, you may be prompted to allow the return receipt or it may occur silently in the background.

Send email as HTML

If enabled, the VeMail messages will be formatted using HTML.

 

If disabled, they are formatted using ASCII text only.  The only real difference from the user perspective is that HTML allows for fancier formatting.

 

If your email client is configured to block HTML email, it should convert the email to plain text rather than reject it.

 

Fax Options

These settings are only relevant if the fax feature is enabled in your license and if the fax reception option is enabled in this COS (see the Recording tab).

 

Setting

Description

Single TIF attachment per page

Select this option to have the system convert any multiple-page fax document into multiple single-page TIF files before attaching to the VeMail message.

Multiple page TIF attachment

Select this option to have the system convert any multiple-page fax document into one multiple-page TIF file before attaching to the VeMail message.

PDF Document

Select this option to have every fax document (single- or multiple-page) converted into a PDF document before attaching to the VeMail message.