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The DV2000/DV4 can link to an IPitomy PBX using HTTP over a TCP connection where the VMS is the client. This link uses the protocol and features listed in the table below:
Link Type
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Protocol Used
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Log File Prefix
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Features Supported
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TCP client
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HTTP, HTTPS
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HTTPPOST
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Name change, DND, MWI, Set user rights group (phone COS)
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Configure the Link
To configure the physical link to the IPitomy PBX, follow these steps:
1. Using Activity Monitor, stop the voice mail service.
2. Run the System Configuration application and select Features | Connectors.
3. Select the HTTP Name Service property page.
| 4. | Select the location for this PBX. In most cases the default selection, Default Location, is the correct choice. Then check the Enabled box to enable the connector for the selected location. |
| 5. | Enter the server name or IP address assigned to the PBX. The VMS connects to the PBX as a client, so this setting is required. |
| 6. | Enter the user name and password need to login to the PBX, using the boxes provided. This is optional; if your PBX does not require login credentials, you can leave these fields blank. |
| 7. | Set the number of times to retry sending a change request if the first attempt fails and the number of seconds to wait between retries. The default value is 3 retries (for a total of 4 attempts) with an interval of 90 seconds between each attempt. |
| 8. | Set the length of time, in seconds, to wait for a response from the PBX before assuming failure. The default value is 5 seconds. |
9. Select IPitomy as the protocol. Use the boxes provided to enter the Authorization ID and Authorization Key required by the IPitomy PBX.
10. Click Apply to save your changes without closing the dialog.
11. Repeat steps 4 through 10 for each location on the VMS that uses the same IPitomy PBX.
12. Click OK to save your changes and close the Connectors dialog.
13. Continue to the next section to configure the hospitality settings.
Configure the Hospitality Phone Control Settings
After you have configured the connector settings for the HTTP Name Service (IPitomy) link, you need to configure the hospitality service to use that connector and you also need to configure the phone control settings.
To do so, follow these steps:
| 1. | Select Features | Hospitality. |
| 2. | If prompted, select the PMS instance (as shown below). This dialog is only displayed if you are licensed for more than one PMS instance. Otherwise, skip to step 3. |
3. Select the Phone Control property page.
4. In the PBX section, use the Type drop-down list box to select HTTP Post.
| 5. | If you are not using Hansen CASH or Metropolis call accounting, skip to step 6. If you are, use the Type drop-down list box in the Call accounting section to select the call accounting software. Then use the Enabled and Disabled boxes to select the appropriate COS (or call restriction level) to send to the PBX when the call accounting software signals that the room phone should be enabled or disabled. |
| 6. | In the Auto-set phone stat on section: If your PMS sends messages to the VMS to change the phone COS, or if you enabled the call accounting settings in step 5, make sure both check boxes are unchecked. However, if you aren't using call accounting and your PMS protocol does not offer a message command for setting the phone COS, you may wish to enable both options and use the associated drop-down list boxes to select which phone COS (or restriction level) to send to the PBX when the room is checked in and when it is checked out. The --no change-- option acts the same as unchecking the check boxes. |
| 7. | In the User group restrictions section: When you selected HTTP Post in step 4, above, the system automatically reset the entries in this table as shown below. There are no settings by default; you will need to enter the appropriate PBX values (or user group names) as well as the PMS values that match them. To enter a new value, click in the box under either the PBX Value heading (to add the PBX value) or the PMS Value heading (to add the PMS value). Each PMS value must be entered in the table only once; it is not necessary to enter a PMS value for every PBX value. You can change the Display Text as well if you wish; this is what will be displayed in InnDesk. If you need more than two entries, right-click on the table and select Add Row to add another entry. |
8. Click OK to save your changes and close the dialog.
9. Once you are finished with all configuration changes, close System Configuration.
10. Using Activity Monitor, restart the voice mail service.
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