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Customizing InnDesk behavior

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InnDesk has a number of configuration settings that allow you to customize how InnDesk behaves and what it will display.

 

These settings include:

 

Setting

Description

Page Refresh (seconds)

Enter the number of seconds to wait before refreshing the page.

 

Default is 300 seconds (5 minutes).

Session Timeout (seconds)

Enter the maximum time in seconds a user is allowed to remain logged in.

 

InnDesk is licensed by the number of simultaneous logins are allowed, so it is important to not allow users to remain logged in indefinitely.

 

Minimum value is whatever Page Refresh is set to.  Maximum value is 28800 seconds (8 hours).

 

Changing this field will force all logged-in users to re-login.

Multiple locations

Check this box to allow the user to filter the rooms displayed based on which Location the mailboxes are assigned to on the DV2000/DV4. This setting is enabled by default.

 

On the DV2000/DV4, every mailbox is assigned to a location.  In most cases, this will always be the location Default Location.  However, you can create additional locations if needed.

 

When this option is enabled, and you have created more than one location, InnDesk will display a drop-down list box allowing the user to select either a specific location or all locations.  InnDesk would then display data only for rooms assigned to the selected location.

 

If this option is disabled, InnDesk will display data for all room mailboxes regardless of location.

Force locations

Check this box to force the user to select a location in order to view any room mailbox data.

 

This setting is only relevant if the Multiple Locations setting is also enabled and there is more than one location defined on the DV2000/DV4.

 

When enabled, InnDesk will require selection of a location before it will display any data.

Display stats on homepage

Deprecated.  Leave unchecked.

Color

Use the drop-down list box to select a color scheme if you wish.

 

By default, InnDesk uses the Default color scheme.

Disable group management

Check this box to remove group management from InnDesk.

 

By default, InnDesk 1.70 and above allows the user to add occupied rooms to a group (and to remove them from the group as well).  Checking this box will hide this feature so that InnDesk users cannot manage group memberships.

Show all rooms in groups

Check this box to show both members and non-members in group management.

Disable check in/out

Check this box to remove room occupancy management from InnDesk.

 

By default, InnDesk allows users to check rooms in and out.  However, it only supports room-based management.  When the DV2000/DV4 is connected to a Micros Fidelio Opera PMS via TCP/IP, guest-based management is assumed.  Guest-based management means you have to specify a guest ID at check in and check out (and a room is only considered vacant after every guest ID that checked into it has also been checked out).

 

InnDesk does not support guest-based management, so if your PMS is Opera you may want to check this option because check-in commands from InnDesk will not be processed.

Room entry style

Use this drop-down list box to choose how InnDesk allows the user to select additional room numbers when scheduling a single wakeup call (that is, when you select the Wakeup Calls | Single Room menu option).

 

Option

Description

Default

By default, InnDesk allows you to select the room number using a list box and provides a link you can click if you want to add another room.

Check boxes of checked in rooms

Select this option if you want the page to display a list of all occupied rooms, with a check box next to each one that you can check if you want to schedule a wakeup call for that mailbox.

 

All selected rooms will have a wakeup scheduled for the same date and time.

 

Multiple wakeup entry

Use this list box to choose how InnDesk allows the user to configure wakeup calls for multiple rooms at a time (when you select the Wakeup Calls | Multiple Rooms menu option).

 

Setting

Description

Default

Select this option if you want to set the date and time first and then add mailboxes one at a time, using a list box to select each one.

 

For each room, the wakeup call date and time will be set to the values you selected.  However, you can change the assigned time and/or date for any of the selected rooms if needed.

Room choice by check box

Select this option if you want to set the date and time first and then select one or more rooms from a list of check boxes, each of which will have a wakeup call scheduled for the selected time.

Similar to default but without custom defaults

This option works the same as Default, except that you do not set the date and time first.  Instead, you set the date and time for the wakeup call for each room you add.

 

Disable custom wakeup prompts

Check this box to disable the ability for staff to choose a custom wakeup prompt when scheduling wakeup calls for guests.

 

Default setting is disabled, which means custom wakeup prompts may be used.

Show room description in Occupied and Vacant reports

Check this box if you want the mailbox description field to be displayed in the Occupied and Vacant room reports.

 

Default setting is disabled, which means the description field is not displayed.

VIP Color

Select the text color to use when displaying information for rooms that are flagged as VIP.

 

 

To change one of the above settings, follow these steps:

1.From any browser, access InnDesk and log in using an administrator account.  This can be done from the homepage of InnDesk.  Enter your user name and password in the boxes provided in the upper right corner (as shown below) and then click Login.

 

INN0001

 

2.In the address bar add /install to the address shown.  For example:

 

http://localhost/inndesk/install

 

3.All the fields you see are optional. Edit any of these settings as needed.

 

INN0018

 

4.Click Ok to save your changes.

 

Note: Depending on the settings changed, you may need to refresh the page or even log out and log back in for the changes to be apparent.