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To view the report of pending wakeup calls:
| 1. | From any browser, access InnDesk and login using a valid account. This can be done from the homepage of InnDesk. Enter your username and password in the boxes provided in the upper right corner (as shown below) and then click Login. |
| 2. | From the menu, select Reports | Wakeup Calls | Pending: |
The scheduled wakeup report simply displays a list of all pending wakeup calls in the system, with the following information:
Column
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Description
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Date/Time
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The date and time at which the wakeup call is scheduled to occur.
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Room
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The room number.
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Guest
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The guest name assigned to the specified Room (at the time of the call).
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Scheduled on
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The date and time when the wakeup call was created.
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Scheduled by
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Who created the wakeup call.
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Attempts
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The number of call attempts that have been made so far.
If this value is greater than 0, it means one or more call attempts have been made but were not answered, and that at least one more call attempt will be made before the wakeup is deemed to have failed (due to reaching the maximum number of call attempts that are allowed).
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Result
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The current call status.
This will usually be Pending if the scheduled time is still in the future. If a call attempt has been made and was not answered, this field will reflect the result of the call attempt.
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To view more detailed information for a given wakeup call, click on the room number in the Room column. This will open the room report for the selected room.
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