Data Format

By default, the PRS will look for the data file in the application-specific directory, such as:

(where {ID} is the application's ID number). Refer to the Configuration section if you wish to specify a different path or filename.

The data file must be in a standard ASCII text, comma-separated value (CSV) format, with each field enclosed in double-quote marks. Each line in the file represents a separate appointment record. As shown in the Configuration section, the record format is configurable; the following example shows the default format:

In the preceding example, there is only one data field—the customer's phone number—enclosed by a pair of double-quote marks. Since the message delivery application is designed to call the customer as soon as it can and delivery a simple message, the phone number is the only required field. An optional Status field may also be included to indicate if the record is still active or has been canceled. The following example shows a record marked active using the letter 'A' (the exact value is configurable):

Note that the fields are separated by a comma, with no extra spaces. If the Status field is not used, the record is assumed to be active until the PRS itself marks the record as completed.

Field Formatting

Field

Formatting Requirements

Phone Number

Must include all digits that must be dialed to successfully complete the call, except the trunk access code.

The trunk access code is defined in the global configuration settings and is added to the front of the phone number automatically before it is dialed.

You will need to include the long distance access code and area code, if either or both are required to dial the given phone number.

Status

This field is optional. Exact format depends on configuration.