Administration (Telephony)

The Room Status Interface (RSI) provides an administrator telephony interface for recording status descriptions that is integrated with the standard administrator telephony interface for the voicemail / auto-attendant system.  The flowchart below provides a basic overview of how to access and use this interface to record status descriptions.

These status description recordings are used within the User Interface as confirmation to the user that he or she entered the correct status code.  If there is no recording for a code, the system will simply restate the status code that the user entered.  While that is useful for confirming that you entered what you thought you did, playing a recorded name or description further confirms that the code entered actually is the code for the intended item.