Scheduled events

Scheduled Event templates allow you to change how a mailbox operates based on a schedule.  The Scheduled Events property page, listed under Advanced in the category list, allows you to maintain a list of scheduled event templates that are assigned to the mailbox.  The figure below shows the scheduled event property page for mailbox 991, the default automated attendant mailbox for the default location.

The list box in the upper left contains the list of assigned templates.  In this example, only the Day Schedule scheduled event template has been assigned, although you can have up to 10 templates assigned to a single mailbox.  If more than one template has been assigned, the system processes them in order from the top down, stopping at the first template that can be considered active.  The up and down arrows to the right of the list box can be used to move a template up or down in the list, thereby changing its priority relative to the other templates.

The Template Definition box to the right of the list box contains the schedule settings that specify the days of the week and the time of day during which the template is active.  The Description box below that displays the mailbox settings that the template will override while it is active.

Note: You cannot edit the template from within the Mailbox Editor, except to mark it disabled using the checkbox in the lower right corner of the Description box.

Add a Template

Click Add to display the Scheduled Event Templates dialog, as shown below.

Select the scheduled event template you wish to add and click OK to add it to the list.  Or click Cancel to close the dialog without assigning a template.  You can add at most 10 templates to the list.  The change will only take effect after you click Apply or OK.

Remove a Template

Select (highlight) a template in the list box, then click Remove.

The selected template will be removed from the list.  The change will only take effect after you click Apply or OK.  If you click Cancel, any changes you have not applied will be undone.

Create a Custom Template

Click Custom to open a dialog to create a new custom scheduled event.  The template will automatically be given the name CUSTOMn, where n is a single-digit number.  The first template created will be named CUSTOM0.  This is done because custom templates are stored with the mailbox rather than with the global templates, and are only visible to the mailbox in which they are created.  They cannot be managed from within the Template Manager nor can they be assigned to other mailboxes.

Since editing a custom scheduled event is otherwise the same as editing a global scheduled event, please refer to the scheduled event section under Template Management for detailed instructions.

To edit an existing custom template, double-click on the template in the list box to open the above dialog.  If the template you selected is a custom template, you will be able to edit it; if it is a global template, you will be able to view it, but not edit it.