Navigation:  Mailbox Administration > Mailbox editor > Fax management >

Fax messages

Previous pageReturn to chapter overviewNext page

The table on the left lists all fax messages currently stored in the mailbox.

 

MBA0065

 

Although not all are visible in the figure above, the table contains several columns of information about each message:

 

Column

Description

Created

Date and time when the fax arrived in the mailbox.

Name

Filename of the true message file (a .TIF file).

Pages

Number of pages in the fax.

Sender

Sender ID provided by the sending fax machine.

Queue

Message queue in which the message currently resides.

Path

Fully-qualified path and filename of the .TIF file.

MifFile

Fully-qualified path and filename of the associated message information file (the .MIF file).

 

There are four possible actions you can take for any given fax message in the list: view, send as message, send fax and add to fax documents.

 

View

To view the fax using the default fax viewer (as registered in Windows), either double-click on the desired fax in the table or right-click on it and select View.  If there is no default viewer registered with Windows, then nothing will happen; otherwise, it will open the default viewer with the selected fax loaded.

 

Send as Message

To manually forward the fax to another mailbox, right-click on it and select Send as Message.  In the Recipient Mailbox dialog, enter the mailbox to which the message should be forwarded.

 

MBA0066

 

Click OK to send the message.  If the mailbox you enter does not exist or cannot receive fax messages, the duplicate fax message will be left in your own mailbox.  Otherwise, the forwarded copy will be deposited in the mailbox you specified.

 

Send Fax

To manually forward the fax to a fax machine, right-click on it and select Send Fax.  This will open the Fax Send dialog, as shown below.

 

MBA0033

 

Enter the relevant information and click Send to send the fax; click Cancel to close the dialog without sending the fax.

 

The information requested is split into two sections: To Information and From Information.

 

To Information

Specifies the intended recipient of the fax.  May be used in creating a cover page, if possible.

 

Item

Required

Description

Name

No

Recipient's name.

Fax Number

Yes

Recipient's fax number.  This is the number that will be dialed.

Company Name

No

Recipient's company name.

 

From Information

Identifies the sender of the fax.  May be used in creating a cover page, if possible.

 

Item

Required

Description

Name

Recommended

Sender's name.

Phone Number

Recommended

Sender's voice phone number.

Company Name

No

Sender's company name.

Fax Number

Yes

Sender's fax phone number.

Comments

No

Comments on the purpose of the fax (or any other relevant information).

 

Add to Fax Documents

To import the fax message as a fax document for Fax On Demand, right-click on it and select Add to Fax Documents.  You will be prompted to enter the filename for the new document.  Document names must be numeric and have the .TIF file extension, as shown in the figure below.

 

MBA0068

 

Click OK and the fax message will be copied into the Fax On Demand folder for the given mailbox, using the filename you specified.  The original message will remain untouched.