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VMS-oriented protocols

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The protocols listed in the table below are considered VMS-to-PMS protocols because they do not include support for changing the phone-related settings such as DND, maid status and class of service (or call restriction level).  Although guest name changes are often passed to the PBX as well, protocols that only support name changes are considered VMS protocols.

 

PMS

Protocol

Move

Lang.

Pwd

Voice

Text

Wakeup

Group

VIP

Swap

Name

Room Length (max)

Agilysys Visual One 221

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Aloha / Radiant

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

AutoClerk Inc.

Nova

Yes

Yes

Yes

Yes

Yes

-

-

-

-

Yes

7 digits

BookingCenter

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

BroadSoft Jazz Basic

DuVoice Basic

Yes

-

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

CAPA

CAPA

Yes

-

Yes

Yes

Yes

Yes

-

-

-

Yes

6 digits

Cendant Brilliant

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Cenium

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Centigram

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Choice

Choice

Yes

-

-

-

-

-

-

-

-

-

7 digits

Citadel

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Comtrol VM 221

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Datamate

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

DuVoice

DuVoice Basic

Yes

-

-

Yes

Yes

Yes

-

-

Yes

6 char

6 digits

DuVoice Legacy

DuVoice Legacy

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

Yes

5 digits

Enablez ResortSuite

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

PMS

Protocol

Move

Lang.

Pwd

Voice

Text

Wakeup

Group

VIP

Swap

Name

Room Length (max)

Encore

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Entirety / Redsky IT

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Fairfield

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

First Resort

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Foxwoods

Foxwoods

Yes

Yes

Yes

Yes

Yes

-

-

-

-

Yes

7 digits

Hampton Inn

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

HIS

HIS

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Hitachi VMS

Hitachi VMS

Yes

Yes

-

Yes

Yes

-

-

-

-

Yes

7 digits

HSS FrontClerk

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

ICSS

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

INNfinity

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Innovations

Innovations

Yes

Yes

Yes

Yes

Yes

-

-

-

-

Yes

7 digits

InnPoints MyHMS

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

InnSoft CheckINN

InnSoft

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

Yes

7 digits

IQWare

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

PMS

Protocol

Move

Lang.

Pwd

Voice

Text

Wakeup

Group

VIP

Swap

Name

Room Length (max)

Lodgistix

Lodgistix

-

Yes

Yes

Yes

Yes

-

-

-

Yes

Yes

7 digits

MAiS Fidelity

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Micros Fidelio (serial)

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

MSI

MSI

Yes

-

-

-

-

-

-

-

-

-

unspecified

Northwind Maestro

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Nova

Nova

Yes

Yes

Yes

Yes

Yes

-

-

-

-

Yes

7 digits

RCC / Springer Miller

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

RCI

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Richie

Richie

Yes

-

-

-

-

-

-

-

-

-

4 digits

RSI

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Softbrands

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

SPI

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

Suburban Lodge

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

TCA

TCA

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

Yes

6 digits

Victorian

Victorian

Yes

-

-

-

-

-

-

-

-

Yes

6 digits

Welcome Computer Systems

Encore

Yes

Yes

Yes

Yes

Yes

-

-

-

Yes

6 char

6 digits

PMS

Protocol

Move

Lang.

Pwd

Voice

Text

Wakeup

Group

VIP

Swap

Name

Room Length (max)