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Subscriber Menus

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The following sections describe the subscriber menu options available to you depending on the type of mailbox you are logging into.  Note also that the class of service (COS) assigned to your mailbox will also affect which options are available to you—not all options are available to all mailboxes.

 

Mailbox Type

Description

Distribution

Non-user mailbox intended to distribute incoming messages to multiple users.

 

Does not store messages itself.

Group

Non-user mailbox intended to distribute incoming messages to multiple guests; also supports options for setting wakeup calls for multiple guests.

 

Messages are stored and will be forwarded to new members as they are added (typically, at check-in).

Guest

User mailbox assigned to guest rooms in a hospitality system.

QA

Special-purpose mailbox that uses a question-and-answer format to elicit multiple responses from a caller.

Standard

User mailbox, typically assigned to all users in a business system or to employees in a hospitality system.

System

Non-user mailbox typically used either to provide information or used with single-digit action menus to provide routing to other mailboxes or services.

 

The main auto attendant mailbox, for example, is typically a system mailbox.