Mailbox Type
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Description
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Distribution
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Non-user mailbox intended to distribute incoming messages to multiple users.
Does not store messages itself.
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Group
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Non-user mailbox intended to distribute incoming messages to multiple guests; also supports options for setting wakeup calls for multiple guests.
Messages are stored and will be forwarded to new members as they are added (typically, at check-in).
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Guest
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User mailbox assigned to guest rooms in a hospitality system.
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QA
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Special-purpose mailbox that uses a question-and-answer format to elicit multiple responses from a caller.
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Standard
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User mailbox, typically assigned to all users in a business system or to employees in a hospitality system.
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System
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Non-user mailbox typically used either to provide information or used with single-digit action menus to provide routing to other mailboxes or services.
The main auto attendant mailbox, for example, is typically a system mailbox.
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