Group

A group mailbox is a special-purpose mailbox that is very similar to a distribution mailbox, but designed to contain a list of checked-in guest room mailboxes rather than standard (employee) mailboxes.

Like the distribution mailbox, a group mailbox has a single associated distribution (or group) list and all incoming messages will be distributed to all members of the group.  However, the group mailbox has the additional ability to keep messages received in order to deliver them to any new mailboxes added to the group later on (typically via a guest check-in process).  It can also be used to schedule a wakeup call for all group members; that is, the administrator can specify the wakeup call time once and the system will schedule a wakeup call event for the specified date and time for each checked-in mailbox in the group.

Because the group mailbox was designed primarily to hold a list of checked-in guest room mailboxes, you cannot add or remove mailboxes using the telephony interface, but only as part of a check in or out command from the PMS (if supported) or InnDesk, or by using the Mailbox Administration application.  The group mailbox subscriber menu also provides an option for sending message to the group members directly from the subscriber menu.  And because messages received are held for delivery to any members subsequently added to the group, the interface also allows you to review and delete any messages that do not need to be kept for future group members.

Group mailboxes provide the following subscriber menu options: