Customers

Trusted by Hospitality Brands Worldwide

From luxury resorts and casino hotels with thousands of rooms to boutique hotels with fewer than 100 rooms, DuVoice powers hospitality communication workflows for leading brands across the globe through PMS integration, guest messaging, wake-up calls, and operational automation.

Las Vegas Hotels

Location: Las Vegas, Nevada

DuVoice: DV2000
PBX: Avaya, Nortel, Edge Hosted
PMS: Agilysys LMS

DuVoice provides PMS-PBX middleware, guest messaging, wake-up calls, and staff messaging to over 80,000 rooms across 20+ of the largest hotels in Las Vegas.

Vail Resorts

Location: Vail, CO

DuVoice: DV2000
PBX: Avaya CM
PMS: Agilysys LMS & IQWare

A combined 7,000 users between hotel guest rooms and staff. DV2000 provides PMS middleware for two PMS systems into a single Avaya CM (Aura) environment.

Zermatt Resort

DuVoice: Hosted DV2000
PBX: EdgeHosted
PMS: Opera

100% hosted VoIP PBX and DV2000 deployment for a 400-room resort.

Sandals & Beaches Resorts

Location: Jamaica

DuVoice: DV2000
PBX: Avaya CM & IP Office
PMS: Infor

Deployed across all 20+ Sandals and Beaches Resorts properties.

Prince Hotels Hawaii

DuVoice: DV2000
PBX: RingCentral
PMS: Infor

Properties

Prince Waikiki — 563 Rooms
Mauna Kea Beach Resort — 248 Rooms
Westin Hapuna Beach — 249 Rooms

Guest Telephones

Yealink T33G
Bittel analog via Corning fiber SDAN
Bittel HWD9888TSD-IP

Four Seasons

DuVoice: DV2000
PBX: Alcatel, Mitel, Avaya, NEC
PMS: Oracle Micros Opera

25+ Four Seasons hotels worldwide.

Hard Rock Hotels

DuVoice: DV2000
PBX: Avaya CM & Cisco
PMS: Oracle Micros Opera

Several Hard Rock Hotels properties throughout the USA, Mexico, and Panama.

Tulalip Casino Hotel

Rooms: 370

DuVoice: DV2000
PBX: Metaswitch
PMS: Micros Opera

McMenamins

Location: Northwest USA

DuVoice: DV2000
PBX: Mitel
PMS: Opera

Deployment across 8 hotels.

Coushatta Casino Resort

Rooms: 401

DuVoice: DV2000
PBX: Crexendo-netsapiens
PMS: Agilysys

The Inn at Villanova University

DuVoice: DV2000
PBX: Zoom Phone
PMS: Infor

Long-time DuVoice Avaya customer Villanova University migrated campus-wide to Zoom Phone, including hotel guest rooms. DuVoice worked closely with Zoom engineers and APIs to deliver hospitality-specific functionality and PMS integration.

Cornell University Statler Hotel

Rooms: 153