DuVoice + Avaya Integration

DuVoice + Avaya Integration

Connect your Avaya PBX system with DuVoice to automate guest communication, streamline property operations, and enhance service delivery.

Compatible with hospitality PMS platforms worldwide

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Avaya Cloud Office by RingCentral

Using the DuVoice DV2000 hospitality platform with Avaya communication systems delivers advanced hospitality functionality including guest voicemail, wake-up calls, room status updates, PMS integration, and operational automation. DuVoice improves staff efficiency while enhancing the overall guest experience.

Key DV2000 Features

  • PMS Cloud or On-Premise Interface
  • PMS Interface to Avaya PBX
  • Guest Name Synchronization
  • Housekeeping Room Status
  • Guest Voicemail
  • Automated Wake-Up Calls
  • Web Management Console for Staff
  • Check In/Out Phone Activation
  • Minibar Inventory & Billing
  • Group Messaging
  • Automatic Guest Welcome Message
  • SaaS or CapEx Deployment Options
  • Appliance or Hosted Deployment
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Popular PMS Interfaces

  • Oracle Opera
  • Agilysys
  • HotelKey
  • Mews
  • IQWare
  • Infor
  • Maestro
  • StayNTouch
  • Dozens More

Requirements

  • Supported Avaya PBX Environment
  • Required Avaya Licensing
  • Network Connectivity for PMS Integration
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