Guest Room Administration

This menu is provided so that you can manually check rooms in and out, and move rooms, if the DV2000/DV4 is not interfaced with a property management system (PMS).  As you follow the steps below, refer to this flowchart for a visual representation of the process:

Generally, if the system is interfaced with a PMS, you should use the PMS to effect these actions to ensure that the two systems remain in synch with each other.  The options provided are:

To check in a guest mailbox, press 1.

To check out a guest mailbox, press 2.

To move a guest mailbox, press 3.

Note:  The words mailbox and room are used interchangeably.

Check In

Select this option and the system will prompt you to enter the mailbox to check in:

Enter the mailbox number, followed by the pound key.

Enter the mailbox number and press #.  If it is a valid guest mailbox, the system will perform the check in function and then state: This option is complete.  Otherwise, it will state that the mailbox does not exist (even if it does exist, but is not a guest mailbox).

Check Out

Select this option and the system will prompt you to enter the mailbox to check out:

Enter the mailbox number, followed by the pound key.

Enter the mailbox number and press #.  If it is a valid guest mailbox, the system will perform the check out function and then state: This option is complete.  Otherwise, it will state that the mailbox does not exist (even if it does exist, but is not a guest mailbox).

Move

Select this option and the system will prompt you to enter the mailbox to move from:

Enter the mailbox number, followed by the pound key.

Enter the mailbox number and press #.  The system will then prompt for the mailbox to move to:

Enter the destination mailbox, followed by the pound key.

Enter the destination mailbox number and press #.  If both mailboxes are valid, the system will perform the move function and then state: This option is complete.