Check In

When the check in function is invoked, the DV2000/DV4 (VMS) will perform a number of actions, depending on whether the mailbox is marked as occupied or vacant:

Action	Mailbox is Vacant	Mailbox is Occupied
Mark mailbox as occupied	Yes	No change
Set text message count	If specified	No
Set language	If specified	If specified
Set guest name (in the mailbox and in the guest directory)	If specified	If specified
Set password	If specified	If specified
Set VIP flag	If specified	If specified
Add to a group (if group mailbox does not exist, it will be created)	If specified	No
Send the welcome message (if recorded) as the first new message in the mailbox (this will also light the MWI)	Yes	No
If DID routing is enabled, auto-assign a DID number to the mailbox	Yes	No
Pass check-in information to the PBX, if the configured PBX supports it	Yes	Yes
Auto-set the phone COS or restriction level, if configured to do so AND if the configured PBX supports it	Yes	Yes
Turn off DND (if PBX link supports it)	Yes	Yes

The check in function may be invoked by any of the four methods.

Via PMS

PMS sends a check in packet to the VMS. Packet must, at minimum, specify the room number to check in. Depending on the PMS protocol, other pieces of information may also be included, such as the guest name or a password.

To check in multiple guest rooms, the PMS must send a separate check in packet for each room.

Via InnDesk

To perform a check in via InnDesk:

1.	Select Guest Services \| Manage Room.

2.	Use the drop-down list box to select the room to be checked in.

3.	On the Owner Settings tab, look for the Status line; it should say Vacant. If it says Occupied, then the room is already checked in.

4.	Click the Check In button.

5.	InnDesk will display a dialog asking for confirmation. Click OK to check the room in.

To perform a check in on multiple rooms at one time:

1.	Select Reports \| Vacant Rooms.

2.	Check the box next to each room number you wish to check in.

3.	Click the Check In Selected button.

4.	InnDesk will prompt for confirmation, listing all rooms that you selected. If the selection includes rooms you did not mean to include, you can deselect them by clicking on the check box next to the room name (removing the check mark).

5.	Click OK to check in all selected rooms.

Via the Administration Menu

To perform a check in over the phone using the hospitality administration menus:

1.	Call into the VMS.

2.	At the main greeting, dial **97.

3.	Dial the password, followed by #. Default: 7000#.

4.	Press 3 for guest room administration.

5.	Press 1 to check in a room.

6.	Enter the room number, followed by #.

7.	Repeat steps 5 and 6 for any additional rooms.

8.	Press * to back out or 9 to disconnect.

Via the Room Phone

This method is not recommended. If you are performing a manual check in over the phone, it is better to use the hospitality administration menu as outlined above.

To perform a check in from the guest room extension:

1.	Login to the guest room mailbox.

2.	Dial the guest room code: 6#1.

3.	Wait until you hear the confirmation prompt: This option is complete.

Hang up.