Supported Room Functions

The DV2000/DV4 supports a number of different functions that can be performed on room mailboxes or extensions. It also provides multiple ways to perform these functions.

Some can be initiated by the PMS, some can be performed manually using the InnDesk web application, some can be performed by dialing a special code from the room phone, and some can be performed using the hospitality administration menu via touch tone. Not all functions can be performed in all of those ways, however.

Function	Description
Check In	Check in a guest. May include setting the name, language, password and/or group affiliation.
Check Out	Check out a guest.
Move	Move a guest to a different room.
Change Language	Assign a language selection to the guest room.
Change Name	Change the guest subscriber name.
Change Password	Change the room mailbox password.
Change Phone COS	Change the phone class of service or restriction level.
Set Maid Status	Set the room clean status for a guest room.
Set Text Message Count	Set or clear the text message count.
Set VIP Flag	Set or clear the VIP flag for a guest room, which may be used in determining how wakeup calls are processed.
Set Wakeup Call	Schedule a wakeup call for a guest room.
Cancel Wakeup Call	Cancel a scheduled wakeup call for a guest room.
Get Message Count	Request the count of new messages for a guest mailbox.
Purge	Purge messages from a room mailbox without checking it out.
Review Archived Messages	Access a guest's messages after check out, as long as the messages are still available.
Send Message to All Guests	Send a message to all checked-in guest mailboxes.