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Move

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When the move function is invoked, the DV2000/DV4 (VMS) will perform several actions, depending on whether the destination mailbox is vacant or already occupied:

 

Action

Destination is Vacant

Destination is Occupied

Check in the destination mailbox

Yes

No

Copy over guest name (and update PBX if supported)

Yes

Yes

Copy over the password (if it is not set to the room number)

Yes

Yes

Copy over the language selection

Yes

Yes

Copy over all voice messages

Yes

Yes

Copy over any scheduled wakeup calls

Yes

Yes

Copy over any group affiliation

Yes

Yes

Copy over the text message count

Yes

Yes

Copy over the phone COS or restriction level (and update the PBX)

Yes

Yes

Check out the source room (if this is a full move and not a merge)

Yes

Yes

 

Via PMS

PMS sends a move packet to the VMS.  Packet must, at minimum, specify the original (source) room number and the new (destination) room number.  PMS may include additional fields in the packet, but the VMS may ignore them.

 

To move multiple rooms, the PMS must send a separate move packet for each room.

 

Note: Not all PMS protocols support room move.

 

Via the Administration Menu

To perform a move over the phone using the hospitality administration menus:

1.Call into the VMS.
2.At the main greeting, dial **97.
3.Dial the password, followed by #.  Default: 7000#.
4.Press 3 for guest room administration.
5.Press 3 to move a room.
6.Enter the source room number, followed by #.
7.Enter the destination room number, followed by #.

Note:  This method always performs a full move; the source room is checked out after the move is completed.