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Set Language

The set language function allows you to change the assigned language for a mailbox after it is checked in.

There is no over-the-phone option for the administrator to change the guest language.

Via PMS

PMS sends a set language packet to the VMS. Packet must, at minimum, specify the room number to modify and the language ID to assign.

Note: Some PMS protocols allow the language to be specified as part of the check in packet; in many of those cases, the VMS will update the language field accordingly at check in, assuming the language specified is supported and has been installed on the system.

To set the language for multiple guest rooms, the PMS must send a separate set language packet for each room.

Via InnDesk

To change the guest language via InnDesk:

1.	Select Guest Services \| Manage Room.

2.	Use the drop-down list box to select the room to be modified.

3.	On the Owner Settings tab, look for the Language line. The drop-down list box on that line will display the current language selection.

Use the list box to select the desired language. Only languages that have been installed, licensed and activated will be available in the list box. Selecting Default means that the default system language will be used (often this will be U.S. English, but that can be changed in the system configuration).

5.	Click Apply if you wish to continue reviewing or editing settings for this room or click Save if you are finished; either option will save any changes you have made.

To set the guest language at check-in, via InnDesk:

1.	Select Guest Services \| Manage Room.

2.	Use the drop-down list box to select the room to be checked in.

3.	On the Owner Settings tab, look for the Status line; it should say Vacant. If it says Occupied, then the room is already checked in.

4.	On the Language line, use the drop-down list box to select the desired language. The Default option means that the default system language will be used (often this will be U.S. English, but that can be changed in the system configuration).

5.	Click the Check In button.

6.	InnDesk will display a dialog asking for confirmation. Click OK to check the room in.