The DV2000/DV4 can link to a SIEMENS OpenScape PBX using a TCP connection where the VMS is the client. This link uses the protocol and features listed in the table below:
Link Type
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Protocol Used
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Log File Prefix
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Features Supported
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TCP client
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SIEMENS SOAP interface
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SIEMENS
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Name change, Set user rights group (phone COS), DND
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Configure the Link
To configure the physical link to the SIEMENS PBX, follow these steps:
1. Using Activity Monitor, stop the voice mail service.
2. Run the System Configuration application and select Features | Connectors.
3. Select the SIEMENS property page.
4. | Select the location for this PBX. In most cases the default selection, Default Location, is the correct choice. Then check the Enabled box to enable the connector for the selected location. |
5. | Enter the IP address and port number used to connect with the PBX. |
6. | Set the number of times to retry sending a change request if the first attempt fails. The default value is 3 retries (for a total of 4 attempts). |
7. Click Apply to save your changes without closing the dialog.
8. Repeat steps 4 through 7 for each location on the VMS that uses the same SIEMENS PBX.
9. Click OK to save your changes and close the Connectors dialog.
10. Continue to the next section to configure the hospitality settings.
Configure the Hospitality Phone Control Settings
After you have configured the connector settings for the SIEMENS link, you need to configure the hospitality service to use the SIEMENS connector and you also need to configure the phone control settings.
To do so, follow these steps:
1. | Select Features | Hospitality. |
2. | If prompted, select the PMS instance (as shown below). This dialog is only displayed if you are licensed for more than one PMS instance. Otherwise, skip to step 3. |
3. Select the Phone Control property page.
4. In the PBX section, use the Type drop-down list box to select SIEMENS.
5. | If you are not using Hansen CASH or Metropolis call accounting, skip to step 6. If you are, use the Type drop-down list box in the Call accounting section to select the call accounting software. Then use the Enabled and Disabled boxes to select the appropriate COS (or call restriction level) to send to the PBX when the call accounting software signals that the room phone should be enabled or disabled. |
6. | In the Auto-set phone stat on section: If your PMS sends messages to the VMS to change the phone COS, or if you enabled the call accounting settings in step 5, make sure both check boxes are unchecked. However, if you aren't using call accounting and your PMS protocol does not offer a message command for setting the phone COS, you may wish to enable both options and use the associated drop-down list boxes to select which phone COS (or restriction level) to send to the PBX when the room is checked in and when it is checked out. The --no change-- option acts the same as unchecking the check boxes. |
7. | In the User group restrictions section: When you selected SIEMENS in step 4, above, the system automatically reset the entries in this table as shown below. There are no settings by default; you will need to enter the appropriate PBX values (or user group names) as well as the PMS values that match them. To enter a new value, click in the box under either the PBX Value heading (to add the PBX value) or the PMS Value heading (to add the PMS value). Each PMS value must be entered in the table only once; it is not necessary to enter a PMS value for every PBX value. You can change the Display Text as well if you wish; this is what will be displayed in InnDesk. If you need more than two entries, right-click on the table and select Add Row to add another entry. |
8. Click OK to save your changes and close the dialog.
9. Once you are finished with all configuration changes, close System Configuration.
10. Using Activity Monitor, restart the voice mail service.
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