Navigation:  Mailbox Administration > Right-click context menu >

Reset password

Previous pageReturn to chapter overviewNext page

To reset the mailbox password to a string of digits you choose, rather than the system default, right-click on the mailbox and select Reset Password from the context menu.  This will open the Reset Mailbox dialog, shown below.

 

MBA0129

 

Reset to Default

The system will display a default password string in the edit box, as shown in the figure above.  This string will typically be 1234.  However, if the minimum password length has been configured to a value greater than 4, then the default password string will be adjusted accordingly.  For example, if the minimum length is 5, then then default password is 12345.  If the minimum length is 9, then the default password is 123456789.  And so forth.

 

Click OK to reset the password to the default string displayed in the dialog.

 

Reset to a Custom String

If you wish, you can enter a different string of digits to use for the password.  It must meet the following requirements:

The password can only consist of the numeric digits 0-9
The password must meet or exceed the minimum password length
The password cannot exceed the maximum password length of 9 digits
The password cannot be 0 by itself, even if the minimum length is set to 1

 

Enter the desired password and click OK to save it.

 

If password you entered violates any of the requirements, an error message will be displayed.  For example, if you enter a password with too few digits, the following message will be displayed:

 

MBA0143

 

A similar error message will be displayed if the minimum password length is 1 and you set the password to the digit 0 by itself, which is not permitted.

 

Click OK to close the dialog.  You will be returned to the Reset Password dialog so that you can adjust the password accordingly and try again.  Or you can click Cancel to cancel the operation.