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Set the MWI Line

With some PBX systems, it is necessary to have the same line send the MWI off code as sent the on code. Often this can be handled by configuring only one line for MWI notifications (in the Location settings). However, if you have a lot of mailboxes, this may be impractical.

To specify which line you want the selected mailboxes to use for MWI, right-click on one of them and select Edit | Set | MWI Line. This will open the Set MWI Line dialog, shown below.

MBA0138

Use the first selection box, Available Locations, to select a location. This will determine what lines are listed in the Available Lines selection box, based on which lines are configured to perform MWI notifications for that location.

The Available Lines selection box also includes the following two options:

Option

Description

Default

As noted in the dialog box, this option tells the VMS to select the appropriate line for each notification at the time the notification is performed.

This is the default setting for all mailboxes.

Randomize

As noted in the dialog, this option means that when you click OK, the VMS will assign a randomly selected line from the available lines in the selected location and that line will be used from then on.

Select the line you want to assign, or one of the two options listed above, and then click OK. To close the dialog without making any changes, click Cancel.

Note: If any of the mailboxes you selected are in a location that does not allow MWI notifications for the selected line, then the setting will not be changed for those mailboxes.