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Add or Remove a Template

These options allow you to select a specific message delivery or notification template and either add it to or remove it from several mailboxes at once.

For example, all standard and guest mailboxes are configured with the standard MWI On and MWI Off notification templates which, by default, use the inband outdial method to turn an extension's message light on or off. However, a hospitality site may decide they want the PMS to control the message lights for guest rooms while allowing the VMS to control the lights for employee mailboxes. To accomplish this, they would need to create alternate versions of the MWI On and MWI Off notification templates that use the PMS Only outdial method and then assign those templates to all guest mailboxes (and remove the default templates from them). The techniques described in this section would allow them to accomplish this in just a few easy steps rather than having to edit each mailbox individually.

Add a Template

To add a template to multiple mailboxes, select all mailboxes to be edited, then right-click on any one of them. From the context menu, select Edit | Add Template and then click on either Message Delivery or Notification; these are the only types of template that can be added in this fashion. The figure below shows an example of adding a message delivery template:

MBA0117

Select the template you wish to add from the list provided and click OK to add it.

The system will add the template to each mailbox you selected, subject to the following caveats:

•	If a mailbox already has that template assigned, it will not be added again.

•	If the mailbox already has the maximum number of templates assigned for that template type, the template will not be added.

•	If the template uses an address that is not defined for that mailbox, the template will be added but will be marked as disabled.

•	If the mailbox is in use (i.e., the subscriber is logged in), the template cannot be added; you will be notified if that happens.

Remove a Template

To remove a template from several mailboxes, select the mailboxes to edit, then right-click on any one of them. From the context menu, select Edit | Remove Template and then click on either Message Delivery or Notification; these are the only types of template that can be removed in this fashion. A dialog similar to the one shown above will appear, listing all active templates of the given type.

Select the template to remove and click OK.

The system will remove the specified template from all selected mailboxes. However, if the mailbox is in use (i.e., the subscriber is logged in), then the mailbox will be skipped because it cannot be edited while it is in use; you will be notified if that happens.