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Manage fax documents

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Once documents have been imported into the mailbox, they can be managed visually using Mailbox Administration or via touch tone using the fax retrieval setup menu.

 

Fax Management Property Page

Please refer to the section on editing the fax management property page for information on how to manage fax documents in Mailbox Administration.

 

Fax Retrieval Setup Menu

To access the fax retrieval setup menu (in a mailbox configured with the Fax On Demand option enabled), follow these steps:

1.Call the VMS and log into the mailbox.
2.Press 5 for the voice options menu.
3.Press 8 for the fax retrieval setup menu.

 

The system will provide the following menu of options:

To create a new fax, press 1.

To record a description for the fax, press 2.

To delete a fax, press 3.

Or to return to the previous menu, press *.

 

Creating a fax is covered in the Import Fax Documents section.  The other two options require that fax documents are already present in the mailbox.

 

Record a Description

To record a description for a fax document:

1.Press 2 to select the record a description option.
2.Enter the fax document number when prompted.  Press # to end input.
3.If a recording already exists, the system will play it and skip to step 5.
4.Record the description at the tone.  Press # when finished.
5.Press 1 to accept the recording, or press 2 to re-record it (repeating the previous step).
6.Repeat from beginning for any other documents.

 

Delete a Fax

To delete a fax document from the mailbox:

1.Press 3 to select the delete a fax option.
2.Enter the fax document number when prompted.  Press # to end input.
3.Press 1 to confirm deletion.
4.The system will delete the fax (and any associated description recording).
5.Repeat from beginning for any other documents you want to delete.