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Fax On Demand

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Outbound faxing is supported on the DV2000/DV4 via the Fax on Demand (FOD) feature, which can be assigned to a single digit action (SDA) key in the SDA menu of a mailbox.  When callers select that menu option, the voice mail system (VMS) will prompt them to enter the document number they want and the fax number to send it to.  Once they confirm both entries, the fax will be scheduled to be sent to the specified fax number, and the caller will be returned to the auto attendant.  This scenario may vary slightly depending on configuration.

 

There are basically three steps required to configure a mailbox to use the FOD feature:

Configure a mailbox for FOD
Record the FOD greetings
Import the fax documents

 

Once you have completed these steps, you can also manage the documents from the fax management property page in Mailbox Administration.  You can view them, copy them, delete them, and send them to a fax machine or as a message to another mailbox.

 

Note: Fax on Demand is not available on SIP-enabled systems because SIP does not provide fax support.