Block calls to unoccupied rooms

To block calls to, and prevent messages from being left in, unoccupied rooms, follow these steps:

1.  Using Activity Monitor, stop the voice mail service.

2.  Run the System Configuration application and select Features | Hospitality.

3.  If prompted, select the PMS instance (as shown below).  This dialog is only displayed if you are licensed for more than one PMS instance.  Otherwise, skip to step 4.

4.  Select the General property page (located under PMS in the tree view on the left).

5.  Check the box labeled Redirect callers to operator to enable the feature or uncheck the box to disable it.

6.  Click Apply to save the setting without closing the dialog.

7.  If you are finished configuring hospitality settings, click OK to save and close the dialog.

8.  If the Hospitality Selection dialog was displayed (in step 3), click Close to close it.

9.  Once you are finished with all configuration changes, close System Configuration.

10.  Using Activity Monitor, restart the voice mail service.