Language

Some Property Management System (PMS) protocols have the ability to specify the guest language preference either as part of the check in message packet or via a separate 'set language' message packet.  Each such protocol may identify supported languages using a different scheme.  Some use the first letter of the given language, such as E for English and S for Spanish.  Others use a one- or two-digit numeric code, such as 1 or 01 for English and 2 or 02 for Spanish.

In order to properly communicate with the PMS, the DV2000/DV4 needs to be able to translate between its own internal representation of a language and the code used by the PMS.  The table displayed on the Language tab is used for that purpose.  The table consists of two columns: Language and PMS Value.  The Language column lists the currently-installed languages by name; the PMS Value column lists the codes used by the PMS to identify each given language.

Note:  Only activated languages will be listed; any installed language that is not activated cannot be used by the system and will not be listed.

When you select a given PMS protocol on the Serial tab or the TCP/IP tab, the system may load default PMS values for the installed languages, if those values are known to the manufacturer.  If the values are not loaded or the loaded values are not correct for your specific installation, then you will need to change them.  To do so, left-click the mouse pointer in the appropriate space provided in the PMS Value column and type in the character(s) used by the PMS to identify each language.  It is not necessary to include leading or trailing spaces, but leading zeros should be included.

When finished, click OK or Apply to save your changes.