Navigation: Hospitality Administration > Wakeup Call Feature > Configuration >

Configure the outdial settings

These settings determine how the call progress is handled, to determine if the call has been answered.

These settings are used in the following cases:

•	When performing a wakeup call to a guest extension

•	When performing a wakeup notification to the operator (instead of the guest)

•	When performing a failed wakeup notification to the operator

To configure the wakeup outdial settings, follow these steps:

1. Run the Mailbox Administration application and select Templates | Class of Service. It is not necessary to stop the voice mail service.

MBA0009

2. Click on the Guest COS in the list and then click Edit.

HOSP0005

3. Select the Wakeup Calls property page.

HOSP0010

4. Check the Use call progress box to have the system employ call progress analysis to determine if the call was answered or not.

5.	If you are not using call progress, set the After dialing, pause value to the number of seconds after dialing the extension that the VMS should wait before playing the message.

Note: This setting is only relevant if the Use call progress box in step 4 is not checked (disabled).

6.	If you are using call progress, set the Assume RNA after value to the number of rings to allow before the VMS reports that the call was not answered and reschedules the notification according to the notification template settings.

Note: This setting is only relevant if the Use call progress box in step 4 is checked (enabled).

Note: The number of rings setting is actually translated into a number of seconds, assuming 6 seconds per ring (based on the Bellcore standard ring cadence of 2 seconds on and 4 seconds off).

6. Click Save to save your changes and close the dialog.

7. If you are finished with Mailbox Administration, you may close it now.